Privacy Policy
Privacy Policy Effective Date: January 2024
1. Introduction
Welcome to California Energy Group. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, or services.
2. Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, phone number, etc.
- Payment Information: Credit card details or other payment methods.
- Usage Data: Information about how you use our website or services, such as IP address, browser type, and pages visited.
- Cookies: We use cookies and similar technologies to enhance your experience and collect information about your preferences.
Privacy Policy Disclaimer for Automated Communication (Including AI Agents)
Automated Communications Disclosure
By submitting your information through this website or form, you consent to receive communications from our company and its representatives via phone call and email, including messages sent using automated systems, dialers, or artificial intelligence (AI) agents. These communications may include reminders, follow-ups, and service-related updates.
Text messages are sent only if you separately check the SMS consent box on our website forms. Consent is not a condition of purchase. Standard messaging and data rates may apply. You may opt out at any time by replying "STOP" to any SMS or by contacting us directly.
SMS / Text Messaging
California Energy Group ("we", "us") may send SMS text messages to phone numbers provided through our website forms. Consent to receive text messages is collected only through an opt-in checkbox on our website forms at https://www.gosolar.pro. The checkbox is clearly visible, is unchecked (not pre-selected), and must be actively checked by you before any text messages are sent. By opting in, you consent to receive marketing and transactional SMS messages from California Energy Group, including messages sent via automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
For questions, contact us at support@gosolar.pro or (805) 243-3636.
3. How We Use Your Information
We use your information for various purposes, including:
- To provide, operate, and maintain our website and services.
- To process transactions and send related information, including purchase confirmations and invoices.
- To improve our website, products, and services based on user feedback and analytics.
- To communicate with you, including responding to your inquiries and sending you updates or promotional materials (if you have opted in).
- To comply with legal obligations and protect our rights and interests.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or performing other functions on our behalf.
- Legal Requirements: When required by law or to respond to legal processes or requests.
- Business Transfers: In connection with any merger, acquisition, or sale of all or a portion of our assets.
None of the sharing described above includes mobile phone numbers or text messaging consent data. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt-out of receiving promotional communications from us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Company Name: California Energy Group
Email: admin@gosolar.pro